HubSpot vs Monday CRM: Which is Best for Your Business?

HubSpot Pricing

HubSpot’s pricing is flexible, with options for businesses of all sizes:

• Free CRM: Includes contact management, deal tracking, and email scheduling for up to 2,500 users—perfect for startups.
• Starter: Starts at $15/month per user (Marketing, Sales, or Service Hub), with features like email marketing and basic analytics.
• Professional: From $800/month per hub, adding advanced automation and reporting.
• Enterprise: Up to $3,600/month per hub, with AI tools and custom workflows.

HubSpot’s hub-based pricing lets you choose what you need, but costs can add up if you want multiple hubs (like Marketing and Sales).

Both HubSpot and Monday CRM have awesome features, but they focus on different things. Let’s see what they bring to the table.

HubSpot Features

HubSpot is like a Swiss Army knife for your business, with tools for every part of the customer journey:

• Marketing Automation: Create email campaigns, manage social media, optimise for search engines (SEO), and build landing pages or blogs.
• Sales CRM: Track contacts, manage deals, forecast sales, and automate follow-ups. AI tools like predictive lead scoring help you focus on the best leads.
• Customer Service: Handle customer questions with a ticketing system, live chat, and self-service portals.
• Content Management System (CMS): Build and manage websites right in HubSpot, with templates and SEO tools to make your site shine.
• AI Tools (Breeze): Features like conversation intelligence (to analyze calls) and content generation (to write blogs) make work faster and smarter.

For example, a real estate company could use HubSpot to create a website for property listings, send targeted email campaigns to buyers, and track leads—all in one place.

A CRM should be easy for your team to use, or it won’t do much good. Let’s see how these two compare.

• HubSpot:
  
  
  • HubSpot’s interface is clean and modern, with a simple layout. It comes with tons of help, like video tutorials, guides, and a community where you can ask questions. But because it has so many features—like marketing, sales, and support—it can feel a bit overwhelming at first. You might need a few days to get the hang of it.

Integrations let your CRM work with other tools you use, like email or accounting software.

• HubSpot:
  
  
  • HubSpot connects with over 1,500 tools, including Google Workspace, Microsoft 365, Slack, and Zapier. You can link it to almost anything, making your work smoother.
  • Best For: Businesses that use lots of different tools and want their CRM to connect with everything.
• Monday CRM:
  
  
  • Monday CRM has over 200 integrations, including Google Workspace, Slack, and Zapier. It covers the basics but isn’t as big as HubSpot’s list.

Your CRM should grow with your business as you get bigger.

• HubSpot:
  
  
  • HubSpot is very scalable. It works for tiny startups using the free CRM and big companies with Enterprise plans. You can add features like automation or reporting as you grow, and it handles marketing, sales, and support for all team sizes.
  • Best For: Businesses that plan to grow a lot or need a tool for multiple teams.
• Monday CRM:
  
  
  • Monday CRM is also scalable, but it’s best for flexibility. You can customize it as your team grows, but it’s not as deep in marketing or support features as HubSpot.
  • Best For: Teams that need to change their setup often but don’t need tons of extra features.

Good support means you can get help when you need it.

• HubSpot:
  
  
  • HubSpot offers email, chat, and phone support. You get 24/7 support on Professional and Enterprise plans, but Free and Starter plans only get email and chat during business hours. They also have HubSpot Academy with videos, a big help center, and community forums.
  • Best For: Businesses that want lots of help options, like videos and forums.
• Monday CRM:
  
  
  • Monday CRM gives 24/7 live chat support on all plans, so you can always get help. They also have a help center with guides and community forums.

At HubXpert, we’re a HubSpot Platinum Partner, which means we’re experts at making HubSpot work for you. We can help businesses in real estate, construction, education, healthcare, tech, and more get the most out of HubSpot. Here’s how:

• Setup That Fits You: We’ll set up HubSpot to match your business, whether you’re managing property listings or tech support tickets.
• Training for Your Team: We’ll teach your team how to use HubSpot, including cool AI tools like Breeze, so everyone’s on the same page.
• Managing HubSpot for You: Don’t have a HubSpot team? We’ll handle it, keeping everything running smoothly.
• Using Advanced Tools: We’ll show you how to use HubSpot’s smart features, like automation and data insights, to save time and grow faster.

With HubXpert, you’re getting more than just software—you’re getting a partner who cares about your success.