Ensuring HIPAA Compliance With HighLevel: A Step By Step Guide

HIPAA requires that only authorised personnel can access patient data. Limiting access to those who need it can greatly reduce the risk of a breach.

In HighLevel, you can assign specific roles and permissions to users. For example, you can give only healthcare staff access to sensitive patient records while limiting access for administrative or marketing staff. This keeps data secure by ensuring that only the right people can view or edit patient information.

HighLevel’s regular package does not meet HIPAA standards. You must subscribe to their HIPAA compliance plan, which costs an additional $297 per month.

Navigate to the ‘Agency Dashboard’ in HighLevel and select the HIPAA compliance option. Once you subscribe, HighLevel will automatically implement security features such as encryption and audit logs.

Encryption is essential for protecting sensitive data. It ensures that if someone unauthorised tries to access the information, they won’t be able to read it without a special key.

With HighLevel’s HIPAA-compliant packages, encryption is already built into the system. All your patient data, whether stored or transmitted, is automatically encrypted. This means data is scrambled into code and can only be decoded by authorised parties.

HIPAA requires that you track who accesses or changes patient data. This creates a record, or "audit trail," which can be used to investigate any potential security issues.

In HighLevel, audit logs are automatically enabled for HIPAA-compliant accounts. These logs keep track of all actions taken on patient data, such as who viewed or edited it. Regularly reviewing these logs can help you identify any suspicious activity.

As employees come and go or change roles, it’s essential to update who has access to sensitive data. Failing to do this could leave your data exposed to unauthorised users.

Periodically review your user roles and permissions in HighLevel. Make sure only current staff with a legitimate need for access can view patient data. If an employee leaves or changes jobs, update their permissions right away.

Even with secure systems, human error can still lead to data breaches. Proper training helps prevent mistakes and ensures everyone understands how to handle sensitive data securely.

Educate your staff on HIPAA guidelines and how to use HighLevel securely. Make sure they understand how to manage patient information, avoid phishing attempts, and use encrypted communication tools.

 It’s essential to review your security settings periodically. Even if everything is set up correctly initially, you need to make sure that no changes or new threats compromise your data protection.

If you’re unsure about any part of the process, consider consulting a HIPAA expert. They can help you audit your system and make sure you’re following all the necessary rules.